PRIVACY POLICY

What information we collect

 

We collect information about you when you provide it to us, when you use our Services. The ways we collect it can be broadly categorized into the following:

 

INFORMATION YOU DIRECTLY PROVIDE TO US:

 

Account and profile information. We collect following information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services:

 

  • Contact information such as name, email address and country
  • Profile information such as business phone number
  • Preferences information such as notification and marketing preferences

 

Operational data. We also store information you upload to or send through our Services, including:

 

  • Information about products and services the Customer sells (including inventory, pricing, sale, transaction, tax, and other data)
  • Information about the Customer or the Customer’s business (employees, consumers and suppliers)

Information you provide through our support channels. The Services also include customer support, where you may choose to submit information regarding a problem you are experiencing with a Service . Whether you designate yourself as a technical contact, speak to one of our representatives directly or otherwise engage with our support team, we may ask you to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE THE SERVICES:

 

Access logs. Like with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our websites and Services. This information includes Internet protocol (IP) addresses as well as browser type, URLs of referring/exit pages, operating system, language and location preferences, time/date stamp, search history, device identification numbers and system configuration information. Occasionally, we connect personal information to information gathered in our log files as is necessary to improve our Services. If we do this, we would treat the combined information in accordance with this Privacy Policy.

Analytics information. We collect analytics information when you use our Services to help us improve our products and services. We are always aiming to make Services a better experience for retailers and customers alike, and your information really helps us to do this! This analytics information consists of the function and feature of the Services being used, and the Customer’s username and IP address of the individual who is using the function or feature (which will include any personal information incorporated into the username), and other information needed to detail the operation of the function and the parts of the Services that are being affected.

Legal justification for processing

 

  • We collect and process information about you only where we have legal bases for doing so under applicable laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
  • We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

Your Privacy Rights

Updating your Personal Information via the Services: You may access, change, or correct information about you by logging into your Till Pro  account at any time or by making a request to us using the contact details below, in which case we may need to verify your identity before granting access or otherwise changing or correcting your information.

 

ACCOUNT INFORMATION AND DEACTIVATING YOUR ACCOUNT

If you wish to deactivate your Till Pro account, you may do so by emailing us using the contact details provided below.

 info@digitalivy.co.uk

OPTING OUT OF PROMOTIONAL COMMUNICATIONS

You may opt out of receiving promotional communications from Till Pro by using the unsubscribe link within each email or contacting us via our home page or sales team. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding Services (e.g., account verification, purchase and billing confirmations and reminders, technical and security notices).

How we use your information

We generally retain your information only as long as reasonably necessary to provide you the Services or to comply with applicable law.

 

However, even after you cancel your account, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of use or other applicable agreements or policies, or to take any other actions consistent with applicable law.

Updates to our privacy policy

 

Till Pro reserves the right to change this Privacy Policy from time to time, and if we do we will post any changes on this page. If you disagree with these changes, you can cancel your account at any time and/or stop your use of our Services. Your continued use of the Services after any changes to the Privacy Policy constitutes your acceptance of such changes.